Accepting card payments in your small business

Describe where customers pay: at a counter, on a website, at their premises or across several locations. List the point-of-sale software and online platform you already use. Ask which integrations are supported and what equipment would be needed.

Ask for a written breakdown: per-transaction charges, fixed fees, subscriptions, equipment, refunds, disputes and cancellation. Compare proposals using the same sales volume and average purchase amount. A single percentage may not represent the full cost.

Ask about the payout schedule, cut-off times, weekend delays and circumstances that could lead to a hold. Confirm who to contact if a payout is missing and how to track the resolution.

Prepare an estimate of monthly volume, average purchase size, online sales share and number of locations. The official application will identify required supporting documents. Do not send bank statements, card numbers or identity documents through our contact form.

Clarify the contract length, renewal, terminal ownership or rental, exit procedure and security responsibilities. Acceptance and terms are determined by the provider; savings and approval are not guaranteed.